We love the Pro Tools Essential Products that we sell, because for a really low cost you can get into the world of Pro Tools, with a neat hardware device as well. BUT as new operating systems and service packs get launched by Microsoft and Apple, the disks in the box become outdated. Luckily, Avid are very quick to respond with updates and patches, so you CAN get your Pro Tools system up and running, but it is important you follow the advice here. It applies whether you have a Keystudio, a Fast Track or a Vocal Studio Mic, and the key thing is firstly to get the hardware correctly installed, then the software with the latest update.
You may find this article from Avid is all you need to guide you in the installation process.
Here is a step-by-step detailed guide. This sequence is for installing a Fast Track on XP Service Pack 3, but all you need do is check in your control panel under system to find out your operating system and service pack then choose the correct driver for you:
1. You need to get the Hardware Device (eg Fast Track) correctly installed first and then the software, the software only works when it can see that the device has been correctly installed.
You will need to get the correct driver for your system and service pack, the one I have highlighted is XP Service Pack 3, 32-bit operating system, here: Fast Track USB Driver for Win XP SP 3
2. This link will take you step by step through getting it installed:
driver installation instructions
3. You then might have to go through this process described here to make Windows use the drivers you just installed: getting windows to use installed drivers
4. Restart your computer, hopefully the software will now find the device.
If not, you may have to de-install the Pro Tools software and reinstall
5. This video takes you through the installation of the Pro Tools software, but ignore the bit about installing the hardware as you have already done that: installation of Pro Tools Essential
6. Finally you should get the latest update of the Pro Tools software installed which you can do from here: Pro Tools Essential Update
7. And now these videos will help you get started with the software: Video Guides to using Pro Tools Essential
8. We recommend you download the complete manual so that you can get the most from the software
FINALLY before beginning installation please double-check the system requirements for Pro Tools here, as we cannot be held responsible if your system is incompatible
http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=353265
ENJOY!
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